Effective Date: 1st May 2024
This document is an electronic record under applicable Indian laws, including the Information Technology Act, 2000 and related rules. It is generated by a computer system and does not require any physical or digital signature.
At Cross Learning (“we”, “our”, “us”), we value your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information when you access our website www.crosslearning.in (“Website”) or use our services (“Services”).
By using our Website or Services, you agree to the terms of this Privacy Policy.
1. Introduction
We are committed to protecting your personal information. Cross Learning does not sell, rent, or share your data with third parties for marketing purposes without your explicit consent.
This Policy governs all interactions through our Website, subdomains, and related educational services.
2. Our Core Privacy Principles
We follow these key principles to protect your privacy:
- Security: Protecting your data from unauthorized access.
- Choice: Giving you control over the information you share.
- Transparency: Clearly communicating what we collect and why.
- Access & Accuracy: Allowing you to access and correct your data
3. Information We Collect
a) Personal Information
You may voluntarily share the following details with us:
- Name, email address, and contact number
- Date of birth, gender, and nationality
- Educational qualifications and professional experience
- Payment and billing details
- Communication history
- Any other information submitted through forms, chats, or other interactions
b) Automatically Collected Information
We also collect technical data such as:
- IP address, browser type
- Device and operating system details
- Access times and referring websites
- On-site activity and interactions
We use cookies and similar technologies for session management, analytics, and to improve your learning experience. Your
4. How We Use Your Information
We use your data to:
- Deliver educational content and manage user accounts
- Respond to inquiries, provide updates, and offer support
- Personalize your learning journey and suggest relevant resources
- Conduct analytics and improve our services
- Comply with legal and regulatory obligations
- Send promotional content (only with your consent)
5. Information Sharing and Disclosure
Your information may be shared:
- With trusted partners who help us deliver our services
- To comply with legal or regulatory requirements
- To protect the rights, property, or safety of Cross Learning or others
- In the event of a business transfer, such as a merger or acquisition
We do not share your data with external parties for their marketing purposes without your permission.
6. Your Choices and Consent
You can:
- Choose whether to provide personal information
- Opt out of non-essential communications
- Withdraw consent at any time by contacting us at support@crosslearning.in
Note: Withdrawing consent may limit access to some features or services.
7. Access and Correction
You may request to view, update, or correct your personal data. We will take reasonable steps to fulfill valid requests.
8. Data Security
We implement various measures—including SSL encryption, secure servers, access controls, and regular audits—to safeguard your data. While we strive to maintain strong security, no system is entirely immune to risk.
9. Cookies and Tracking Technologies
Our Website uses cookies to:
- Manage user sessions
- Enable auto-login
- Analyze usage patterns and improve site performance
Cookies do not store personal data unless you explicitly provide it. You can manage or disable cookies through your browser settings.
10. Third-Party and Partner Websites
Our Website may include links to external or affiliated platforms. This Privacy Policy does not apply to those sites. We recommend reviewing their respective privacy policies.
11. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If such data is identified, it will be promptly deleted.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. Significant updates may be communicated separately. Continued use of our services implies acceptance of the updated policy.
13. Contact Us
For questions, concerns, or data-related requests, please contact:
Email: support@crosslearning.in
Website: www.crosslearning.in